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MTS – Privacy Statement

At MTS Managed Services (“MTS”), we are committed to protecting your privacy and safeguarding your personal and business information. This Privacy Statement outlines how we collect, use, store, and protect your data in connection with our services.

1. Information We Collect

We may collect the following types of information:

  • Contact Information: Name, email address, phone number, job title, and company name.

  • Service Data: Telecom, network, and mobility usage details necessary to deliver and manage our services.

  • Billing and Payment Information: As required for invoicing and account management.

  • Technical and Support Data: IP addresses, support request history, and system configuration details.

2. How We Use Your Information

We use the information we collect to:

  • Deliver and manage our services.

  • Communicate with clients regarding service updates, billing, or project status.

  • Improve the performance, security, and reliability of our systems.

  • Comply with legal and regulatory requirements.

3. Data Sharing and Third Parties

MTS does not sell or rent your information to third parties. We may share your information with:

  • Trusted vendors and service partners who support service delivery (e.g., carriers, equipment providers).

  • Regulatory or legal authorities if required by law. All third-party partners are bound by strict confidentiality and data protection agreements.

4. Data Security

We implement industry-standard safeguards to protect your data from unauthorized access, disclosure, or misuse. Access to sensitive information is limited to authorized personnel only and is regularly reviewed for compliance.

5. Your Choices

You may:

  • Request a copy of the data we store about you.

  • Ask us to correct or delete personal data where appropriate.

  • Opt out of marketing or service-related communications at any time by replying “STOP” to SMS messages or contacting us directly.

6. Data Retention

We retain client and project data only as long as needed to fulfill our services or comply with legal obligations. Once data is no longer required, we securely delete or anonymize it.

7. Changes to This Statement

We may update this Privacy Statement from time to time. Any changes will be posted on our website and reflected by the "Last Updated" date.

8. Contact Us

If you have any questions or concerns about this Privacy Statement or your personal data, please contact:

MTS Managed Services
Email: privacy@mobiletsinc.com
Phone: 833-268-7462
Website: www.mobiletsinc.com

Last Updated: 4-11-2025

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